IMPORTANT POLICY INFORMATION

For policies purchased before 15 September 2026 click here to find out more about your policy including the PDS and how to claim.

What does TID travel insurance offer?

Travel insurance may help cover you for unexpected costs if something goes wrong on your trip. Whether you're heading overseas or taking a local weekend getaway, our travel insurance plans offer a range of cover options to consider before you go.

 

At Travel Insurance Direct, we offer four plans for different travel styles

Comprehensive

Our highest level of cover for international travel

Basic

Cover just your essentials

Domestic

Cover for trips within Australia

Multi-trip

Ideal for frequent travellers

 

This is a summary of cover only and does not include the full terms, conditions, exclusions, limits and applicable sub-limits. Read the PDS before purchasing.

Why choose TID travel insurance for your next trip?

Life is better when you take more holidays! When it comes to considering travel insurance, you’ll be keen to know what it covers.

 

Medical evacuation & repatriation

If you have a medical emergency we may cover transportation to a hospital or back to Australia for treatment. You must have our consent to evacuate or repatriate you.

Cruise cover

We offer cover for cruising in Australian and International waters with our optional Cruise Pack, which can be added to our Comprehensive, Domestic and Multi-trip plans for an additional premium.

Existing medical conditions

We cover you for a large number of pre-existing medical conditions. Simply complete our online medical assessment to apply for cover. Additional premiums may apply.

Illness and Injury

Without travel insurance, medical bills can potentially set you back a few hundred thousand dollars. Our plans offer cover for overseas medical expenses, medical evacuation and repatriation. We also include access to 24/7 emergency assistance.

Stolen or lost luggage

You can encounter thieves in any part of the world, and Australia is no exception. Things can easily get lost or damaged when travelling. Cover may be available if your bags, luggage or valuables get damaged, lost or stolen. Chech the PDS for individual limits.

Cancellation

We may provide cancellation cover if your trip is cancelled, rescheduled or shortened due to unexpected events outside your control, such as illness or certain natural disasters.

 

 

 

 

 

 

This is a summary of cover only and does not include the full terms, conditions, exclusions, limits and applicable sub-limits. Read the PDS before purchasing.

 

 

Compare our travel insurance plans

Frequently asked questions about travel insurance

All you need to do is click on the green get a quote button and enter some details such as; trip type, destination(s), trip dates, number of travellers, and age of each traveller. You’ll then go through a quick process where you can select the plan that best suits your travel needs and then add any benefits or add-ons to suit your policy, for example you can add cover for snow sports, adventure activities or cruising, and cancellation limits and base excess.

You can submit your claim online. Keep all receipts, medical reports, and supporting documents for a smooth claims process.

Yes, you may extend your policy while abroad, but terms and conditions apply. It’s best to check with us before your policy expires. A new policy will be issued, certain restrictions may apply. See the PDS for more information.

Yes. We will provide cover if the following has been met:

  • You’ve purchased an Adventure Pack
  • You’re licensed to ride in Australia, or you hold a valid licence in the country you're visiting, if your Australian licence is not recognised
  • You always wear a helmet
  • You’re the driver of a quad bike and you don’t have any passengers, or you are not a passenger
  • You’re not participating in racing, or riding as part of your job or for money.

To learn more about cover for motorbikes, scooters and what is and isn’t covered check out the Adventure Pack section, under Optional Covers in the PDS.

All international plans include cover for overseas emergency assistance and overseas medical and hospital expenses. Depending on your plan, other COVID-related events, such as cancellations and changes to travel arrangements, may also be covered.

When you are completing your claim online, we ask you for electronic copies of all documents. However, for all claims, you need to be able to provide us with the originals if we request them.

When booking your travel arrangements, keep your original documents and receipts to make claiming easier if required. 

While travelling, keep medical reports or police statements saved or filed safely until after your claim has been finalised. You'll usually need to upload or email clear copies of all documents, and we may request originals later for verification – so don't throw anything away.

If your documents are lost or stolen, provide supporting evidence (e.g., a police report or written confirmation).

Important: Scan or photograph your documents before travelling for easy access if needed overseas.

You can read more about making a claim here.

This is a summary of cover only and does not include the full terms, conditions, exclusions, limits and applicable sub-limits. Read the PDS before purchasing. 

If something goes wrong, we're here to help

 

 

Travel Far. Smile Wide.